What Information We Hold and Why
When you register, we collect your name, contact details, and account credentials. When you make a deposit through bKash, Nagad, or Rocket, we record the transaction reference, amount, and wallet ID — enough to verify the transfer and credit your account. We do not store your
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full mobile wallet PIN or password at any point. Device data such as your browser type, IP address, and session timestamps are logged to keep your account secure and detect unauthorised access. If you contact support, we keep a record of that exchange. We hold this
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data only for as long as your account is active or as required under the rules of your jurisdiction. We do not sell your personal information to third parties. Certain service providers — payment processors handling bKash, Nagad, and Rocket transfers, and our platform infrastructure partners
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— receive limited data strictly to complete the service you requested. Any such partner is bound by data-handling agreements that restrict further use. If you are in a region where local law places additional obligations on how we process your information, those obligations apply and take
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precedence. You can ask us to review, update, or remove your personal data at any time by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.